The Concert Platform is a provider-facing test order management system used by thousands of clinicians and leading hospitals nationwide to navigate the cost and complexity of genetic test selection, ordering, and results retrieval. Well-liked by clinicians (as evidenced by high Net Promoter Scores), this platform delivers:
- Insurance coverage information on a test-specific basis drawing directly from the policies of the patient’s health plan
- Coverage criteria in a simple checklist format to support in-policy orders
- Identification of which tests need prior authorization
Health plans seeking more effective genetic testing management can leverage the Concert Platform to systematically communicate medical policies, network laboratories and prior authorization requirements to clinicians on a test-specific basis at the point of order.