Tracking Test Utilization Management Cases and Metrics for Iterative Process Improvement

A presentation at the American College of Medical Genetics 2016 annual meeting

Utilization Management (UM) programs aim to provide patients with diagnostic tests that are appropriate, high-quality, and cost-effective. However, tracking and improving these efforts requires a framework that identifies inputs, intervention points and clear outcomes.

In this presentation delivered by Dr. Gillian Hooker at the annual ACMG meeting, she proposes such a framework – including metrics for measurements – and discusses strategies to identify and collect the needed data.

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